Frequently Asked Questions

Clients coming to ARCA may have a number of questions. Here is a list of common questions. If you have any additional questions regarding any aspect of the ARCA experience, please call us at 877-615-2722.

May I smoke at ARCA?

No, we are a non-smoking facility.  Feel free to bring nicotine patches or gum with you to your admission appointment.

How much clothes may I bring to ARCA?

You may bring the equivalent of two carry-on bags.

What kind of clothes should I bring?

In most cases, casual dress is fine. A detailed list is available on the “What You Can Bring” page.

Will I be able to use the phone?

Yes, there are phones available for use during free periods.

Will I be able to write letters?

Yes, bring postage, and envelopes.

Should I bring money with me?


May I bring my own snacks?

No. No outside food or beverages are allowed.

May I have visitors?

In order for clients to stay focused on their treatment, visitation is currently not allowed at ARCA.

Is there treatment available for my family as well?

We are unable to accommodate treatemnt for families at this time.  Family groups will resume in the near future.

DROP OFF OF PERSONAL ITEMS: Due to Covid-19, no drop off of personal items are allowed at this time. 
You may mail items to ARCA in care of the client’s name. Our address is: 5755 Shattalon Drive Winston-Salem NC 27101